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As an experienced CRM and Digital Product Manager, you will work within the Brand team at Discovery (Middle East & Africa office) to manage all aspects of our CRM strategy, planning, operations and on-going customer engagement for our Fatafeat app.

With well-rounded knowledge of digital product management and data-driven marketing, you understand how to create game-changing CRM plans that resonate with and engage with our passionate customers.

Comfortable operating in a fast-moving, commercial environment you’ll deliver a calendar of content and marketing activities aimed at driving retention and subscriber growth of the Fatafeat app.

You’ll work within the Brand team (encompassing Marketing, PR, Digital, Social & Ad Sales), and cross-functionally with the wider Content and Operations teams to ensure that plans are implemented as intended.

The role has an international scope and it will be essential to develop strong working relationships with teams in all markets, particularly the Food Network team in the USA.

 

Responsibilities

  • As the CRM strategy lead, you will be expected to ensure
  • You lead the CRM operations for Discovery Middle East & Africa, primarily planning, co-ordinating and executing the CRM plans for the Fatafeat app
  • You have a solid understanding of local market and business objectives and how the CRM activity we implement helps achieve them, particularly in relation to our key pillars of activation, retain & grow and reactivation
  • Devise and implement innovative CRM strategy that delivers excellent customer experiences throughout the Fatafeat ecosystem
  • Focus on segmentation and customer lifetime value (CLV) strategies to grow downloads and reduce churn
  • You have actionable, measurable plans in place for driving customer activation, frequency and reactivation and that you communicate on progress and performance to stakeholders in a timely manner
  • You co-ordinate with the Content team, brief annual content plans to help maintain customer satisfaction with the app
  • You will work with the Operations team to ensure smooth running of the app, as well as quantifying the benefits of potential new features and initiatives.
  • You drive best practice across all our CRM activity, working collaboratively with local market teams to share learnings and benchmark performance globally
  • You will leverage all our creative resources (in-house studio, design team, talent) to drive the best efficiencies and results
  • You work with our telco partners to optimize end to end customer journeys and experiences

 

Requirements

You will have:

  • Previous experience working on product management and CRM for an app, preferably in one of the following categories: media, entertainment, sport, lifestyle, travel or brave FMCG brand.
  • Experience of working within, or for, a global organization and will have run and grown successful apps for a major brand, either in-house or at an agency.
  • A track record of improving performance through iterative testing , preferably in a mobile-first organisation
  • Exceptional analytical skills – capable of identifying actionable insights and optimisation opportunities
  • A self-starter attitude with the motivation, commitment, enthusiasm and drive to define clear goals and execute plans to deliver against them
  • The ability to thrive in a fast paced, and collaborative international environment with a unique culture (we have a start-up mentality whilst being part of a global organization)

 

ESSENTIAL ITEMS

  • Fluent written and spoken English and Arabic
  • 4+ years digital product management and CRM marketing experience
  • Degree level (or equivalent) education in related subject
  • Experience working in an international environment/global organization
  • Experience launching new and innovative digital products & services
  • Proficiency/Familiarity with using Marketing Automation Technology Platforms such as Salesforce Marketing Cloud, and tools such as JIRA, Confluence, etc.
  • SQL knowledge (able to select data from multiple tables etc.)
  • Intermediate understanding for statistics

If interested, please apply here

We are looking for an Account Manager/Senior Account Manager, who can work with the team to help manage a portfolio of major sports clients. You will be expected to lead these accounts from a strategy/planning perspective and inspire, motivate and oversee junior team members.

 

Your Role:

  • Manage a portfolio of major sports accounts
  • Provide strategic counsel to clients to aid their PR and wider marketing campaigns
  • Writing and editing collateral including press releases, by-lined opinion / thought-leadership features, story or partnership introductions and reports
  • Know the GCC media landscape inside and out
  • The driver of key media, influencer and blogger relationships
  • Building relationships with existing and new clients
  • Ensuring all aspects of good account management are in place and adhered to
  • Providing strategic, innovative and creative ideas to clients
  • Ensuring KPIs and deliverable are met for clients
  • Briefing clients and updating them on press campaigns
  • Analysing PR coverage and providing written reports
  • Communicating effectively with a range of stakeholders
  • Managing a high level of client interaction
  • Managing and mentoring junior members of staff
  • Being involved in pitching for new business and developing PR proposals

 

Skills / Experience:

  • Over three years of PR experience with at least one year in the GCC
  • An interest in sport with a good understanding of the sports sector
  • Extensive PR experience in feature writing, copywriting, press releases, articles and event coverage
  • The ability to present and pitch ideas to key decision makers, both internally and externally
  • Ability to work efficiently in a high pressured and fast paced environment
  • Experience of managing a press office and media operations at sports events is not necessary but is desirable

 

If interested, please e-mail your CV at apply@sevenmedia.ae

 

Do you know your tweens from your metatags? Then we need you. We have a position open for a designer that can create short web animations with google web design, but also knows After Effects and Premiere. Ideally we need someone who knows how to code and build websites and that can work with the other designers to bring brands to life on digital platforms.

 

Reports to:                Design Director

Location:                   Dubai, UAE

 

Purpose of role

The Digital Graphic Designer is responsible for the development of concepts digitally and be able to deploy onto all digital touchpoints including web advertising, website production and animations, creating a fully integrated digital experience. Working closely with other the creatives, digital experts and copywriters.

 

Accountabilities

  • Demonstrate understanding of all digital channels such as Home Page Take Overs (HPTO) using static and animated banners, websites, eDM’s, social media platforms and mobile app UI and GI if required.
  • Demonstrate understanding of digital design including latest trends and motion solutions from new technologies, coding methods and back end platforms.
  • Design websites, social media content and motion elements according to strategic plans provided by the Creative Director, social media team.
  • Support with establishing and maintaining quality and award-winning work that goes beyond design and reflects the brand image and identity of clients.
  • Effectively meet assigned deadlines and alert Creative Director if an extended deadline is required.
  • Manage the technical development for website and applications following a brief
  • Manage social media briefs and Account Executives as required, to ensure timely and accurate completion of assigned projects
  • Manage CMS and redeployment of sites

 

Skills, Experience and Qualifications

  • 3 years of developing digital design with expertise in video, animation, website, HTML and social media design
  • Must be able to provide training of CMS platforms and documentation for clients
  • Innovative in digital design as well as industry best practices
  • Knowledge of layouts, graphic fundamentals, brand development, advertising campaigns, typography; and have the ability to storyboard or translate ideas to designers and develop innovative motion graphics solutions
  • Strong working knowledge of experience design, brand development, interactive commerce and creative process
  • Print and web design capabilities: must know how to work in both media for integrated campaigns
  • Ability to lead projects from concept to completion, applying best practices in branding, advertising and marketing collaterals
  • Experience with software such as Photoshop, Illustrator, InDesign
  • Ability to make evaluative judgments
  • Ability to communicate effectively, both orally and in writing
  • Ability to supervise and train employees, to include organising, prioritising, and developing work and phases assignments
  • Display passion, integrity, and energy
  • Design graphics and web interfaces including banners, emails, and web pages
  • Work collaboratively with a team of creative professionals
  • Contribute creative ideas and brainstorming in a team setting
  • Must be able to develop on CMS platforms
  • Must be able to design for HTML5 and have a good understanding of Java script / CSS and other coding languages.
  • Must be brilliant with Adobe Suite, including After Effects, Premier, Illustrator, Photoshop, Xd and Google Web Designer.

 

Attributes

Our shared picture of mission success is to be the most dynamic and forward-thinking communications network and we expect our vision to shape your thinking, behaviour and actions.  The same applies to the Grayling values which we should all live by in building a cohesive and collegiate business.  Our values are:

SWITCHED-ON

Curious, informed, insightful, alert, opportunistic, adaptable

CONNECTED

To colleagues, clients, partners, influencers, stakeholders, networks

FEARLESS  

Honest, directional, passionate, fast-acting, ground-breaking

 

Policies and procedures

You are expected to uphold, safeguard and promote the organisation’s values and philosophies relating particularly to ethics, environment, people, and community as referenced in our handbook and policies.

 

Please apply to arian.hashemi@grayling.com

Title: PR Manager, B2B

Reporting to: Country Manager, MENA

Dotted line to: Head of PR, EMEA APAC

Location: Dubai

Contact: Monisha Bimal

Email: monisha.bimal@guinnessworldrecords.com

 

JOB PURPOSE:

The Guinness World Records (GWR) Creative Consultancy works with brands and agencies to co-create PR and advertising campaigns, as well as staff engagement and entertainment programs, which have record-breaking at their heart.

As a key member of the GWR Creative Consultancy team, the B2B PR Manager will plan and execute PR initiatives and campaigns raising awareness of GWR commercial services within relevant trade and business media, as well as contribute heavily towards creative briefs received by the commercial sales team.

Responsibilities include planning, identifying trade media opportunities and trends, writing press materials, pitching, preparing spokespeople for interviews or speaker opportunities, attending brainstorm meetings and contributing to proposals for commercial clients.

This role also includes an element of consumer activity, working closely with the Digital Content Executive to produce consumer stories which build GWR Arabic online audiences.

 

PRINCIPAL ACCOUNTABILITIES

B2C / B2C PR

 Manage and execute B2B PR initiatives and campaigns: including research, planning and executing campaigns which deliver against business objectives.

 Identify trade PR opportunities across the business, identifying commercial and licensing deals that are of news relevance to trade titles and generating profile opportunities.

 Build and maintain strong media contacts within relevant trade and business outlets

 Prepare assets and materials for B2B campaigns including writing press materials, identifying and maintaining media contacts, pitching, and sell-in to trade media, approving press materials from commercial clients.

 Work cross-functionally with B2B Marketing to deliver events and speaking opportunities: including PR & events industry events and opportunities with the PRCA.

 Copy Writing for case studies which can be used for media liaison, contribute to quarterly B2B newsletter and quarterly internal reports.

 Work closely with the Digital Content Executive to produce consumer stories which build GWR Arabic online audiences through digital content partnerships, influencer activity, broadcast media opportunity, events and other consumer activity possible within budget

 Identify and mitigate potential brand reputation issues working closely with Head of PR, EMEA APAC

Creative Consultancy

 Provide PR-led insight in weekly creative brainstorm sessions through thorough research of client and brief and active participation in idea generation and campaign planning.

 Support commercial clients who are looking to achieve PR: by understanding the brief from the client and advise on how best to leverage the GWR brand to achieve PR for their event.

 Ensure amplification of commercial clients including working with B2B marketing to identify commercial clients that would make for good case studies and providing recommendations to potential clients on how to amplify campaigns.

 Work collaboratively with Senior Marketing Manager to write pitch documents and presentations for potential clients.

 Report to the wider company on the PR achievements of GWR’s commercial clients using relevant media, social media and where applicable, sales uplift or other given brand awareness metrics.

 Attend meetings and answer questions from clients and provide ideas on how to maximise PR opportunities with GWR attempt.

 

KNOWLEDGE AND EXPERIENCE

English & Arabic speaker

Minimum of 5+ years relevant experience

Undergraduate degree is desirable

PR agency experience is desirable but not essential

Consumer, Media and/or entertainment experience is preferred

B2B & B2C experience is also preferred

 

JOB CHALLENGES

 Communicate and work cross-functionally within the GWR MENA office

 Ensure media contacts are well serviced

 Identify high profile opportunities and contacts to promote B2B services

 Ability to juggle multiple projects to changing deadlines

 Ability to prioritise a workload and keep calm under pressure

 Ability to successfully project manage from inception to completion

 

KEY RELATIONSHIPS:

 Day to day contact with Senior Marketing Manager and commercial sales team

 Day to day contact with Country Manager, MENA

 Regular content with EMEA APAC Head of PR and wider EMEA APAC PR team

 Regular contact with Global Marketing team

 Contact for partners including PR representatives for other brands

Q Communications is looking for savvy and forward thinking Executives to join its fast growing team in Dubai and Abu Dhabi.

 

Creativity, innovation, and organisation are key for the role – you will be working across an array of regional and international clients from hospitality and F&B to corporate and FMCG.

 

The working environment is fun, friendly, and fast-paced – we’re looking for individuals that are switched on and ready for a challenge.

 

Applicants must have at least 1 years PR experience.

 

If you’re ready to join our dynamic team email Danielle.o@qcomms.ae and let us know why you’re the next PR star.

 

Salary: Competitive with attractive benefits

Deadline for applications: 24th January 2019

Start date: Immediate

Brazen is looking for PR and social media account handlers at all levels to join its fast-growing team based in Dubai Media City.

 

Since Brazen opened its doors in 2015 it has been shortlisted for 25 industry awards and won Small PR Agency of the Year,  Best Use of Media Relations, Best Use of Consumer Services – PRCA MENA and MEPRA Awards 2018

 

You will be part of a friendly and dedicated team who currently work across a mix of high profile brands such as Atlantis, The Palm, Disney and The Galleria in Al Maryah Island for consumer and corporate PR and social media.

 

The working environment is busy and fun, with no two days the same.  The team is there to support and assist you wherever and whenever needed and you will be given a career plan to work towards.

 

Creativity and dedication are key, as well as excellent client servicing skills and the highest standards of work in all areas. Applicants must have communications experience in the MENA region.

 

Salary: Dependent on experience

Deadline for applications: 20th December 2018

Start date: TBC

 

E: catherine@wearebrazenpr.com

W: uae.wearebrazenpr.com

I: @brazenprUAE

We are seeking an enthusiastic and hard-working PR Account Manager to join our Dubai team and work across our lovely portfolio which spans the entertainment, hospitality, education, and design sectors.

The successful candidate must have:

  • At least 4-years of experience working in PR
  • Exposure to a varied client base would be ideal – entertainment, consumer, lifestyle
  • Excellent contacts with the media across the news, consumer and entertainment sectors across GCC
  • Excellent oral and written skills in English
  • A keen eye for detail and quality
  • Ability to work independently and within a team
  • Ability to interact and work with senior level management and clients
  • Great client management record
  • Organised and adept at managing projects
  • Creative thinking
  • Sound strategic sense
  • A clear understanding of creating and managing budgets
  • Good references from both media and former clients
  • Ability to handle a crisis communications situation
  • Confident with social media platforms and posting content

The role will include:

  • Press material creation, including writing and translating press releases, briefing notes, features, photo and video content
  • Media relations, including; communicating with a wide range of media to place stories and features, developing relations and identifying new outlets as well as keeping media database up to date
  • Managing the organisation of press launches and events, from concept to execution
  • Client management – building and nurture strong relationships with senior client contacts
  • Implementing agreed PR plans and meeting deliverables by the set deadlines
  • Actively participate in creative brainstorm sessions, share new ideas and support and encourage colleagues
  • Preparing and delivering internal and client reports
  • Working with Managing Director on crisis communications
  • Undertaking further specific duties as directed by the Managing Director

Salary:

Competitive

Please send your CV and covering note to anna@plus1comms.com

Overview of role:

A results-driven Corporate PR Account Manager is needed on a full-time basis to join Grayling – an award-winning PR agency in Dubai. The Account Manager will be responsible for managing multiple corporate clients. Strong relationships with the business/trade media and managing internal teams and processes skillfully are a must! The candidate should have a minimum of three years’ experience in B2B sectors (The candidate will primarily work on clients in the professional services sector).

Accountabilities

  • Utilises knowledge of traditional and digital media to maximise PR opportunities, promoting the range of PR services available to clients, managing and supporting the Account Executive/Senior Account Executive in the delivery of their roles
  • Interprets and responds to client briefs and develops effective communication strategies using media expertise, creativity tools and data driven insights, resulting in creative solutions and advice for the benefit of the client
  • Contributes to crisis management plans and provides support to senior consultants
  • Creates news stories and builds media relationships that will deliver coverage, using the full range of approaches
  • Contributes to new business solutions, leveraging previous relevant experience, specialist skills and knowledge while merchandising Grayling’s offer effectively
  • Assists the senior management team in developing long term client satisfaction by engaging with client service programmes
  • Develops new business leads and proposals / pitches, and assists in the negotiation process with prospective and existing clients and suppliers
  • Monitors the media landscape for new opportunities to sell in additional Grayling products and services to clients to enhance revenue and profitability
  • Understands and manages the relationship between client service and profitability, escalating any issues to the appropriate level
  • Connects with colleagues from across the global Grayling network, leveraging opportunities to work together to enhance professional development and learning
  • Manages personal and team time meticulously, identifying and resolving time-based issues effectively as well as assisting junior staff in managing their workloads
  • Sets an example to members of the wider team in terms of work, ethical practice and demeanour, supporting team members where appropriate
  • Seeks out training initiatives and learning opportunities to enhance personal and team development, keeping up to date with client-specific media, industry and digital developments and applying this knowledge in their work
  • Manages and develops junior staff using the appropriate people management techniques, resolving or escalating issues promptly and fairly, and championing achievements
  • Supports the senior team with meticulous management and delivery of all reporting and administration using the appropriate business processes
  • Develops a personal network of internal and external industry contacts, identifying new business opportunities resulting from these contacts to the benefit of the Grayling business.

If you think you have what it takes, send your CV  to Diane Tana at Diane.tana@grayling.com or apply here.

The Qode is looking for a rockstar Events Executive with at least one to two years of experience.

Desired Skills & Experience:

– To assist with the development and delivery of an expanding annual calendar of small and large-scale events

– To research, develop and deliver new events which reflect and support the objectives of the company

– To work with the Events Manager to agree upon objectives and outcomes for each event

– To work with the Events Manager on researching, developing, managing and reconciling budgets

-To have input into the overall events strategy, planning and delivery process

– Ensure all event-related administrative records are kept up to date

– Assist the Events Manager in coordinating the venue and accommodations, planning room layouts and the entertainment program, managing the events team and suppliers, guest lists and logistics on site

– Must have strong project management skills

– Need to be a motivated self-starter

– Highly proficient in Microsoft Office is essential. Experience in 3d rendering, design or web software an advantage

– Strong diplomacy and a good sense of humour are a definite advantage

The right individual will thrive in a fast paced professional environment and find motivation and fulfilment in the exciting challenges of a growing company. There is a lot of room to grow within our agency, so motivation, dedication and ability to multitask well are skills necessary for this role.

If you think that you fit the role and you are up for taking exciting new challenges, please feel free to send your CV across 🙂

Hill+Knowlton Strategies is currently seeking an Account Manager to join our Abu Dhabi team, working in a dedicated role supporting a key client in the retail fuels sector.

This is a seconded role; you will be based primarily onsite with our client alongside two other agency staff and the existing client communications team. You will have the opportunity to spend some time working from the agency’s office and you will have regular engagement with the agency team. We are looking for an ambitious, confident and energetic communications professional looking for the next step in their career. This is a fantastic opportunity and gives candidates the best of both worlds – experience working in-house with a market-leading client brand and one of the top agencies in the MENA region.

Ideal candidates will have agency experience working across corporate or consumer & brand communications. Experience in the energy or retail sectors is a plus.

Key responsibilities include:

  • Play a key role in organising the client’s media office, planning news flow and overseeing the editorial calendar.
  • Drive the delivery of reputation and brand building campaigns across traditional and digital media.
  • Support the head of communications in developing content for executive communications, including speeches, social media posts and presentations.
  • Oversee junior team members to ensure work is delivered on time and to a consistent level of quality.
  • Help manage agencies and brand and marketing suppliers.
  • Cultivating relationships with key trade and national media outlets.
  • Contribute to content development, both written and digital.
  • Own ultimate responsibility for ensuring projects are delivered on time, on budget and exceed client’s expectations in terms of results and professionalism; manage resources, review and approve client deliverables.

To apply to this role, you will need the following qualifications and skills:

  • Bachelor’s degree combined with 5+ years’ relevant public relations experience in the UAE or internationally.
  • Demonstrated ability to think creatively to develop campaigns and content that will drive brand and consumer engagement.
  • Digitally literate and with a strong understanding of paid, owned, earned and shared channel strategies.

You can apply for this job by clicking here.